24 — Verywell
Verywell Privacy Policy and Data Protection
Data protection starts with the email, date of birth and phone number we collect at sign-up, secured by TLS 1.2 encryption. We cap marketing emails at 3 a day and never share your data beyond the authorities.
Claim 150% up to £1,000What Personal Data We Collect and Why
When you open an account with Casino Verywell, we ask for your email address, full name, date of birth, phone number and a password. This information confirms you meet the minimum age of 18 and lets us maintain one account per computer, IP address and phone number across every domain run by the same legal entity.
Once a deposit is made, our verification process requires a passport, driving licence or other ID, proof of address dated within the last 30 days such as a utility bill or bank statement, and images of both sides of your deposit card showing only the first six and last four digits with the CVV hidden. We may also request a selfie with your ID, proof of the source of funds, and, where relevant, a declaration confirming you have no history of gambling addiction. Politically exposed persons must disclose their status when registering.
How We Secure Your Information
Every session on our platform runs over TLS 1.2 encryption. We do not share personal data with third parties other than the relevant authorities, and any email we send never includes details of your account balance. Marketing communications are capped at up to three promotional emails per day, and you can unsubscribe at any time through the link provided or by contacting support directly.
Data Retention and Verification Timeframes
Several processes determine how long we hold or review your information before an account is treated as settled.
| Process | Timeframe or Threshold |
|---|---|
| Inactive account marker | 180 days without login, then £5/month admin fee until balance reaches zero |
| Proof of address document | Must be issued within the last 30 days |
| KYC verification trigger | Withdrawals of $1,000 or more, or on request |
| Game transaction checks | Up to 30 days |
| Winnings verification with provider | Up to 30 calendar days |
| Irregular play investigation | Up to 75 days |
These windows show that identity and transaction checks can take weeks rather than hours, so we recommend keeping your documents current from the moment you register.
Account Data, Verification and Your Responsibilities
By registering, players declare they have never had a gambling addiction and have never been part of self-exclusion schemes such as GAMSTOP or similar programmes. No anonymous accounts are permitted; every account must be tied to the verified personal data supplied at sign-up, and politically exposed persons are required to disclose their status.
We allow only one account per computer, IP address and phone number across every domain operated by the same legal entity. Duplicate accounts have their transactions voided and any winnings or bonuses forfeited; a second account is only permitted with administration approval, for example when access to the original has been lost. Only one browser tab per account may be active at a time, and we monitor sign-ins to enforce this rule, since playing in several tabs voids winnings and may block the account. If you forget your password, use the 'Remind the Password' button to recover access via password recovery rather than creating a new account.
Age is verified through payment account checks and spot checks; any underage account we identify is closed and its funds confiscated. If a dispute arises over any of this data, we ask players to contact support first, since our server records serve as the final evidence.
Privacy and Data Protection Questions
What personal data does Casino Verywell collect when I register?
We ask for your email address, full name, date of birth, phone number and a password. This confirms you are over 18 and lets us enforce one account per computer, IP address and phone number across all domains run by the same legal entity.
What documents are needed to verify my identity?
We require a passport, driving licence or other ID, proof of address issued within the last 30 days, and images of both sides of your deposit card with only the first six and last four digits visible and the CVV hidden. A selfie, bank statement or source-of-funds documents may also be requested.
Does Verywell share my personal data with third parties?
No, personal data is not shared with third parties other than the relevant authorities. Every session runs over TLS 1.2 encryption, and emails we send never disclose your account balance.
How many marketing emails will I receive?
We send up to three promotional emails per day. You can unsubscribe at any time through the link in the email or by contacting support directly.
What happens to my account if I don't log in for a while?
An account becomes inactive after 180 days without a login, and a £5 monthly admin fee is deducted until the balance reaches zero. Logging in again stops the fee being applied.
Can I have more than one account?
No, only one account is allowed per computer, IP address and phone number across every domain of the same legal entity. Duplicate accounts have transactions voided and winnings or bonuses forfeited, and a second account is only approved by the administration, for example after lost access.
Why do I need to declare my gambling history when registering?
By registering, players declare they have never had a gambling addiction or been part of self-exclusion schemes such as GAMSTOP or similar. Politically exposed persons must also disclose their status, and underage accounts identified later are closed with funds confiscated.